icon AGB

Allgemeine Geschäftsbedingungen (AGB)

NextGen Workforce Lda

Status: 01/01/2026

1. Scope

These General Terms and Conditions (GTC) apply to all contracts, services and business relationships between

NextGen Workforce Lda
R. João Chagas n.º 10B Direito
1500-493 Lisboa
Portugal

(hereinafter “NextGen Workforce” or “Provider”)

and its business customers (hereinafter “Customer”).

These GTC apply exclusively to B2B transactions. Conflicting or deviating terms and conditions of the customer are not recognised unless NextGen Workforce expressly agrees to their validity in writing.

2. Subject matter of the contract

NextGen Workforce provides IT services in the nearshoring model, in particular:

  • Provision of dedicated IT specialists
  • Support in operations, engineering, cloud, security and related IT areas
  • Integration of remote specialists into existing IT organisations of the customer

The specific scope of services results from:

  • individual offers
  • service descriptions
  • project or framework agreements

A certain economic or technical success is not owed, unless expressly agreed in writing.

3. Conclusion of contract

A contract is concluded by:

  • written acceptance of an offer
  • signing a contract
  • or by NextGen Workforce commencing the provision of services

Verbal side agreements do not exist.

4. Service provision & collaboration

NextGen Workforce provides its services:

  • remotely
  • integrated into the customer’s organisation
  • in close coordination with the customer’s responsible IT managers

Remote specialists do not act as external service providers, but as a functional extension of the customer’s IT team.

The operative control, prioritisation and technical management are carried out in coordination with the customer.

5. Working hours & availability

The working hours of the remote specialists used are generally based on:

  • the agreed working hours of the customer
  • the operational requirements of the project

There are no legally uniform holiday or public holiday regulations, unless expressly agreed in writing.

Deviations, on-call services or special regulations require a separate agreement.

6. Customer’s obligations to cooperate

The customer undertakes to create all the conditions necessary for proper service provision, in particular:

  • Provision of necessary information and access
  • Nomination of responsible contact persons
  • timely decisions and approvals

Delays or additional expenses due to a lack of cooperation are not at the expense of NextGen Workforce.

7. Remuneration & terms of payment

The remuneration is based on the respective agreed offer or contract.

Unless otherwise agreed:

  • Invoices are payable within 14 days without deduction
  • all prices are exclusive of value added tax

In the event of late payment, NextGen Workforce is entitled to:

  • charge default interest
  • suspend services

8. Liability

NextGen Workforce is exclusively liable for:

  • intentional or grossly negligent behaviour
  • Violation of essential contractual obligations (cardinal obligations)

Liability for:

  • indirect damages
  • loss of profit
  • production downtimes
  • data loss

is excluded to the extent permitted by law.

The liability is limited to the amount of the contractually agreed annual amount.

9. Data protection & confidentiality

Both parties undertake to:

  • Compliance with the applicable data protection laws (in particular GDPR)
  • confidential treatment of all non-public information

Details on data processing are regulated in the data protection declaration.

10. Contract duration & termination

Unless otherwise agreed:

  • Contracts are concluded for an indefinite period
  • Notice period: 30 days to the end of the month

The right to terminate without notice for good cause remains unaffected.

11. Intellectual property

All work results created within the scope of the service provision remain – unless otherwise agreed – with the customer, after full payment.

Previous rights of NextGen Workforce remain unaffected.

12. Applicable law & place of jurisdiction

Portuguese law applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

The place of jurisdiction is – as far as legally permissible – Lisbon, Portugal.

13. Severability clause

Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.